We at the Animal Hospital of Pataskala want you to know that our patients, owners, and staff mean the world to us. In light of the current health crisis, we pledge to contantly evaluate the risks associated with the treatment and care of your beloved pets. Currently we have no plans to close or limit our hours, however these unprecedented times call for additional precautions to protect our clients and staff from the threat of COVID-19.
We have increased our awareness and cleaning routines as suggested by health care professionals. We are stressing the importance of hand washing, disinfecting work and public areas several times a day, and wiping down surfaces in exam rooms after every appointment.
We have asked our staff to stay home if they show signs of any illness and are being aggressive with COVID-19 testing.
To provide social distancing, we are encouraging you to call ahead and prepay for needed medications and supplies. Those medications can then be delivered to your car in the parking lot by a staff member. All medications need to be picked up during regular buisness hours.
When you arrive for appointments, please STAY IN YOUR CAR and text 740-217-4448 or call 740-927-0196 to let us know you have arrived. One of our staff will then contact you either via phone or come to your car to assist you. At this time, our waiting room is CLOSED. When it is time for your appointment, you will have the option to remain in your car while your pet is taken inside, or up to two people may accompany your pet in to the exam room while wearing a mask.
We hope these precautions will help to keep our clients and staff as safe as possible, however we also need help from YOU!
If you have an appointment, but feel ill, PLEASE STAY HOME.
If you feel your pet’s need is urgent and you feel ill, CALL FIRST. If we determine your pet needs to be seen, an appointment will be scheduled. Upon arrival STAY IN YOUR CAR and call our office. A staff member will come out to your car and bring your pet in while you wait in the car. We would be happy to call you while we perform your pet’s physical exam.
We love our pets like family, however during this crisis, please REFRAIN FROM KISSING YOUR PET. While there are only rarely reported cases of COVID-19 in pets, they can still carry the virus from one person to another-including our staff.
Thank you for taking the time to read this important information. We will continue communications through emails, our website, and Facebook posts.
As always, if you have any questions please contact us during business hours at 740-927-0196 or text us to 740-217-4448.